SHIPPING

TIMELINES
Orders placed before 12:00PM EST are shipped the same day.
Orders placed after 12:00PM EST are shipped the following day. 
Orders received after 12:00PM EST on Friday are shipped the following Monday.

We ship via FedEx for domestic orders. We do not ship to P.O. boxes. Your invoice and tracking information will be sent to the email address provided after placing your order. Tanya Taylor is not responsible for packages delayed due to weather or events beyond our control. Tanya Taylor is not responsible for product lost or damaged during shipment. 

RATES
Ground Shipping: Complimentary
2-Day Shipping & Overnight Shipping: Calculated at Checkout
International (5-10 Business Days): Calculated at Checkout*
*Tanya Taylor is not responsible for all customs, taxes, and duties charges issued by your respective country.

FAILED DELIVERIES
We ship to the address provided. If packages are undeliverable for any reason, including customer’s refusal to pay duties, Tanya Taylor is not responsible for return shipping costs or cost of re-shipping merchandise.

RETURNS & EXCHANGES

Items must be in new condition to qualify for return or exchange. We define new as unworn, unwashed, undamaged and unused with all original tags attached. All packaging must accompany the product and must also be in new condition (i.e. shoe boxes). We reserve the right to refuse a return or exchange if the merchandise does not meet this criteria. 

Tanya Taylor is not responsible for product lost or damaged during shipment. Refunds or store credit will be issued within 7-10 business days via the original form of payment and payment amount, excluding original shipping and return costs (if applicable).

Items must be marked as shipped back to us within 14 days of original delivery date. Items marked "Final Sale" cannot be returned
 
DOMESTIC RETURNS & EXCHANGES
Start your return or exchange process at https://returns.tanyataylor.com/ 
Domestic orders are eligible for refund, exchange, or online store credit if return is initiated within 14 days of delivery. 
 
INTERNATIONAL RETURNS & EXCHANGES
Start your return or exchange process by emailing hello@tanyataylor.com. 
International orders are eligible for refund, exchange, or online store credit if return is initiated within 14 days of delivery. If your return is accepted, we will reimburse the the total order value less shipping charges for both initial delivery and return shipments.

For additional inquiries, please contact hello@tanyataylor.com.